Generally speaking, people are aware that they should call 115 in an emergency, but they are less aware of the circumstances in which they should not call 115 . The result is that many requests to 115 do not involve true emergencies, which overloads the 115 system with non-emergency calls.
Respond calmly to physicians and nurses' questions about age, sex, number of injuries, history of illness, and how the accident occurred. Once the necessary information has been collected, provide the full postal address (main street - side street - number or alley name) of the communications expert and if you are unsure about your location, control your fear and try. Find out the geographic location of the place and its people. And follow the advice of doctors and nurses 115 until emergency personnel arrive